The Restaurant Industry

/The Restaurant Industry
The Restaurant Industry2018-11-12T20:07:59+00:00

The Restaurant Industry

The restaurant industry has gained momentum the world over, a trend which allows for innovation and unique customer experience. Every restaurant or restaurant chain seeks design and culinary innovation.

We at the Tovanot Research Institute specialize in assessing distinctiveness and uniqueness and we can provide you with a skilled team of pollsters in order to illustrate how your clients perceive a visit to your restaurant.

We use the following parameters:

Research and Surveys

  • Assessing advertising effectiveness
  • Focus groups
  • Branding
  • Customer satisfaction and loyalty
  • Employee satisfaction
  • Benchmark brand power

Mystery shopper

  • Cleanliness and hygiene
  • Service quality
  • Speed of delivery
  • Food quality
  • Personal attention
  • Adhering to procedures
  • Maintenance and design
  • Atmosphere and food presentation
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