Mystery Shopper and Data Collection

/Mystery Shopper and Data Collection
Mystery Shopper and Data Collection2018-11-12T19:12:49+00:00

Products and Services – Mystery shopper

The mystery customer is a tool designed to serve the organization’s business goals: standard of service, language, work procedures and organizational culture. The mystery shopper method is currently widely used by companies competing in the race to improve performance and plays a vital role in promoting work processes.

The Tovanot Research Institute has developed a range of products, designed a plan of action and fostered a professional team yielding results and excellence.

Our activity is based on four main elements:

  • Professional staff
  • Technology
  • Service
  • Operation
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